Midlands Office 01543 273673
Northern Office 01928 594790
We established Concept Elevators back in 1996, and with over 25-years' experience, we have become one of the UK's foremost independent lift maintenance providers.

We offer a full, comprehensive range of Maintenance, Modernisation, Repair and Installation services to building owners, management agencies in the private and public sector.

Concept Elevators operates across the UK, with an extensive national network of dynamic customer-focused service partners that deliver our top quality services.

Our Vision and Mission

Our vision is to be the best and preferred provider of Lift Maintenance, Modernisation and Repair Services in our chosen markets by operating with all the leading lift manufacturers.

Our mission is to care about our customers by making sure that their lift and mobility services always operate reliably. Behind the scenes, we strive to improve our performance continuously. We measure our productivity and efficiency to continually improve our top-quality service.

Our values

We insist on open, honest and fair relationships with each other, our customers, communities and business partners. We believe this is the only way to do business. Our values help drive our vision, our objectives and our behaviours by which we achieve meaningful results.

  • Sustainability
  • Carbon Footprint
  • Safety
  • Customer Service

In a world demanding sustainability, then all our installations and servicing methods are delivered with your energy efficiency in mind. Our modernised lift cars provide a smooth ride along with beautifully designed modern interiors that use sustainable materials.

We are ISO 14001:2015 accredited, which ensures we promote sustainability throughout our business.

We care a lot about the environment, as do our customers and partners. Therefore, we are actively taking steps to optimise our carbon footprint as a business.

All our elevator installations and lift car lighting run to the latest trends and standards in energy efficiency. That means that you save money on your running costs and ultimately benefits your overall building carbon footprint as well.

We are ISO 14001:2015 accredited, which ensures we set ourselves objectives to aspire to carbon neutrality.

Health, Wellbeing and Safety are essential operating values to us and we actively work with our partners and customers to achieve high health and safety standards.

We are ISO 9001:2015 accredited service provider which ensures we commit to quality management and continuous improvement of our systems.

Our safety accreditations include:

ISO 45001 Health and Safety accredited.

LEIA – The Lift & Escalator Industry Association.

Constructionline | CHAS | Safecontractor | Altius verified |

What makes us stand out is our exceptional customer-focused service approach. That ethos reflects in our Engineers and staff using smart technology and our project management capabilities.

We have a UK-wide coverage which means that we manage breakdowns swiftly, restoring your lift service quickly.

Our turnkey projects all deliver outstanding professional and seamless customer service too. That means that you, as our customer, get your lift installation, or elevator modernisation programme in service on time and to cost.

Our Quality and Sustainability Standards

ISO 9001:2015 accredited service provider which ensures we commit to quality management and continuous improvement of our systems. We work in partnership with our customers through Key Performance Indicators to assure our ongoing growth.

ISO 14001:2015 accredited, which ensures we promote sustainability throughout our business and ensure we set ourselves objectives to aspire to carbon neutrality.

ISO 45001 Health and Safety accredited.

LEIA – The Lift & Escalator Industry Association.

Constructionline | CHAS | Safecontractor | Altius verified |

Please see our downloads page to view all of our certification.

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Home Services Maintenance Modernisation Installation Emergency Breakdown & Repair Mobility Access About Downloads Contact Facebook Twitter Linkedin Midlands Office 01543 273673 Northern Office 01928 594790 ...
Home Services Maintenance Modernisation Installation Emergency Breakdown & Repair Mobility Access About Downloads Contact Facebook Twitter Linkedin Midlands Office 01543 273673 Northern Office 01928 594790 ...
Home Services Maintenance Modernisation Installation Emergency Breakdown & Repair Mobility Access About Downloads Contact Facebook Twitter Linkedin Midlands Office 01543 273673 Northern Office 01928 594790 ...
Home Services Maintenance Modernisation Installation Emergency Breakdown & Repair Mobility Access About Downloads Contact Facebook Twitter Linkedin Midlands Office 01543 273673 Northern Office 01928 594790 ...
Home Services Maintenance Modernisation Installation Emergency Breakdown & Repair Mobility Access About Downloads Contact Facebook Twitter Linkedin Midlands Office 01543 273673 Northern Office 01928 594790 ...

Our Satisfied Customers

Case Studies

  • Offices
  • Housing Associations
  • Residential Buildings
  • Hospitals
  • Hotels
The Guinness Partnership

The Guinness Partnership

The Guinness Partnership is one of the largest providers of affordable housing and care in England. The Guinness Trust was founded in 1890 by Edward Guinness, 1st Earl of Iveagh, a great grandson of the founder of the Guinness Brewery, to help homeless people in London and Dublin. He donated £200,000 to set up the Guinness Trust in London, the…

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The Walsall Housing Group

The Walsall Housing Group

Walsall Housing Group Limited (or whg) is a not-for-profit housing association. It was founded in March 2003 and is currently responsible for more than 21,000 homes, primarily in the borough of Walsall, West Midlands.…

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Orbit Housing Campion View

Orbit Housing Campion View

Campion View is a Sheltered Housing property belonging to the Orbit Housing Group. It offers affordable, pleasant, well maintained, high quality sheltered accommodation. and is situated within two miles from the main town centre. The property has 28 single bedroom flats and was built in 1985. The accommodation offers wheelchair…

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Norwood Green Care Home

Norwood Green Care Home

As part of Four Seasons nursing care group, Norwood Green Care Home is set in landscaped gardens, situated in a quiet residential area with pleasant views over the park in Ealing. The home offers residential care for those who need help with daily tasks, and nursing care for people who have complex medical needs. They also provide both residential dementia care and nursing dementia care for residents who require it. They also provide respite care to give family or friends…

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Warner Leisure Hotels

Warner Leisure Hotels

Belonging to the Warner Leisure Hotel Group and once owned by George V’s Lord in Waiting, Bembridge Coast Hotel overlooks the Solent. The late Queen Mother came here to watch the yachts racing during Cowes Week. The hotel is one of the most popular with guests all year round and is situated on the eastern most point on the Island. The hotel has a wonderful beach and is an ideal base for touring the Isle of Wight. Balcony rooms allow…

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