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Is your lift ready to return to work?

Lifts make a building more accessible and easier to navigate. They’re convenient and, if they’re regularly maintained, can be relied upon to work consistently for many years. As with anything, however, time will eventually take its toll on even the most diligently maintained and repaired elevator.

Replacing a lift completely can be costly and isn’t always necessary. A lift can be given a comprehensive refurbishment or modernisation that can give it a new lease of life, ensuring it remains in good working order for years to come.

Refurbishment versus modernisation

Lift refurbishment and modernisation are both designed to give a new lease of life to a lift in a building where it might not be possible or appropriate to install a new lift entirely. In many cases, a new lift won’t be necessary. Instead, either refurbishment or modernisation might be the best way to proceed.

The two approaches are slightly different. A refurbishment will be less comprehensive than a full modernisation. It might include the travel speed, automatic re-levelling, and replacement of some components. It may also involve some general aesthetic improvements.

Modernisation, on the other hand, is where obsolete parts are replaced and will usually be a more extensive undertaking.

Here are 6 indications that it might be time to start thinking about refurbishing or modernising your lift.

Regular breakdowns

The most pressing reason that an organisation might opt to have their lift either refurbished or modernised is because your lift is breaking down regularly. The call-out, repairs and parts costs can all add up as well as being inconvenient. If your lift is regularly breaking down then it makes sense to book a detailed survey to find out what might be the best way to proceed.

Looking tired and worn out

Lifts take a lot of punishment and daily wear and tear, particularly in busy buildings. It’s not surprising therefore that the finish in the car itself can soon look tired and dated. Refurbishment might be appropriate to give your lift a modern, fresh feel making it a better experience to use.

No longer complies with current safety regulations

The safety regulations surrounding lifts are complicated and continuously evolving. Lifts and elevators are complex pieces of machinery that need to be operating safely to ensure the wellbeing of those that use them. Many of the safety requirements also help to ensure that the lift itself can be relied upon. 

Regular maintenance can flag up areas where your installation is no longer compliant. It’s illegal to operate a lift that doesn’t comply with safety regulations so you risk not only endangering the safety of users but also facing prosecution.

The lift is noisy

Given a proper installation, regular servicing and maintenance, lift operation should be reasonably silent. If a lift has become noisy when it’s operating but otherwise has no other problems it shouldn’t be ignored. Not only can it be distracting, it can suggest that there’s other problems that may need to be addressed. A maintenance visit from a qualified lift engineer should be booked as soon as possible to get to the bottom of the issue. 

Problematic operation

If the lift is operating but is presenting problems, such as stopping at the wrong floor or otherwise failing to work as was intended, then a survey should be booked as soon as possible. It may be that a refurbishment is more appropriate and will ultimately prove more cost-effective than a basic repair.

It’s reached the end of its life expectancy

Even the best maintained lifts will ultimately reach the end of their life expectancy. For a hydraulic passenger lift this will usually be around 15-18 years, a traction passenger lift will last around 20-25 years. 

With modernisation these life spans can be extended considerably. A detailed lift survey will give you some idea about the life expectancy of your lift, how it might be modernised and the impact this will have on its future lifespan.

Concept Elevators offer a complete maintenance, refurbishment and modernising service for your lift.

At Concept Elevators, we have over 25 years’ experience installing, maintaining, refurbishing and modernising lifts. We can conduct a detailed survey of your lift and advise whether refurbishment or full modernisation might be appropriate. 

Call 01543 273673 or email helpdesk@conceptelevators.co.uk to find out more. 

Our Satisfied Customers

Case Studies

  • Wilko Retail Limited Breakdown & Repair
  • Orbit Housing Campion View Installation
  • The Walsall Housing Group Maintenance
  • Richmond Building University of Bristol Modernisation
  • The Guinness Partnership Mobility Access
Breakdown Project Summary

Concept Elevators has worked with Wilko for many years and has helped deliver a time critical service to keep their business moving. Almost every store has some form of lifting equipment, either a store passenger lift to move shoppers around, to a heavy duty goods lift receiving daily deliveries which are then moved quickly to the shop floor.

Wilko rely on Concept Elevators to deliver a response to priority calls of two hours to ensure downtime is kept to an absolute minimum. Our company has years of experience in working with high street retailers and fully understand the importance of a quick response.

Installation Project Summary

As the lift is vital component in an occupied building, it was important that the programme was short and ran fluently so the lift could be returned to service as soon as possible. The project ran for approximately six weeks from the moment the lift was taken out of service to the consultant witness testing and being handed back to the client. Prior to works commencing a pre-start meeting with the residents and staff over a buffet laid on by Concept, to go over the programme of works and mange the clients expectations throughout the project.

The works were carried out by a team of carefully selected sub-contractors who over a period of successful projects form a “close knit" team, that deliver in quality, speed and performance to a very happy client.

Maintenance Project Summary

Concept Elevators has partnered with WHG for twenty years and originally worked with the organisation when the lift portfolio was managed by Walsall Metropolitan Borough Council.

We support the group with the management of its lift portfolio which is considerable. Recently we have partnered with them to upgrade the two way communication in each of their lifts to benefit from new GSM technology. This removes the need for troublesome fixed telephone lines.

This upgrade ensures WHG can monitor all two way communication with its lifts and along with Concept Elevators can react quickly to any faults.

Concept Elevators are also a strong supporter of WHG’s social improvement plan. Recently we worked with the group to introduce an apprentice to our ranks via their tenant job finder scheme. This full story can be seen in our blog section.

Modernisation Project Summary

The Richmond Building was originally built in 1965 and remains one of the largest purpose-built students’ union buildings in
the UK, with a floor area equivalent to nearly 4 full-size football pitches and serves 8 floors.

The re-design of the £30 million project started 5 years ago.

Phase 1 was completed in March 2013, incorporating a new focal entrance foyer, swimming pool changing village, teaching and
administrative spaces to the upper floors & remodeled public realm.

Phase 2 was completed in December 2014 and boasts 200 new study spaces, with spectacular views across the city, two state-of-the-art theatres, two café bars, several activity rooms, a digital media
suite, dance studios, music studios and a refurbished gig venue, The Anson Rooms, with a capacity for over 1,000 people.

Mobility Project Summary

Concept Elevators has successfully worked with the partnership for many years and maintains over 300 mobility equipment devices in people homes. This ranges from stair lifts to through the floor home lifts.

Working to strict key performance indicators in areas such as response times and first time fixes, we ensure our services are continually improving in order to deliver the best service that is customer focused at all times.

A recent testimonial came in from the contract officer of the client which read “The housing officer visited site and he has advised me that the new stairlift was being fitted – that’s great service seeing I only ordered it yesterday! Much appreciated and many thanks for acting so quickly. The residents are both in their 90s so will be delighted.”