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By day he is keeping our customers lifts in excellent condition but in his spare time he is helping in the fight against Coronavirus. Our technician Phil Hewer has set up his own 3D printing production line to manufacture face masks for frontline NHS and social care staff.

The face shield comprises of two parts, the headband which is the 3D printed part and is reusable by an individual and an A4 plastic sheet acting as a visor which covers the eyes, nose and mouth which reduces the risk of expelled droplets infecting users with the virus.

He originally put a post on a local Facebook group asking if there was any need for them locally and the response he received was surprising with requests coming from NHS staff at hospitals and doctors surgeries, local care homes, vets and even a local animal rescue. So far since he started a week ago, he has produced over 300 face shields and supplied over 600 visors, over 50% of those have gone to front line NHS workers.

He quickly realised that a single printer was going to be insufficient for the required amount of face shields needed, with each printed part taking approx. 35 minutes to print, so he brought another one so he could get the face shields out to those who needed them as quickly as possible. Concept Elevators are now helping with the supply of raw materials and is speaking to its own clients in the health and care industries to see if we can help.

If you know of any NHS or care organisation that Concept Elevators can help then please contact us direct.

Our Satisfied Customers

Case Studies

  • Wilko Retail Limited Breakdown & Repair
  • Orbit Housing Campion View Installation
  • The Walsall Housing Group Maintenance
  • Warner Leisure Hotels Modernisation
  • The Guinness Partnership Mobility Access
Breakdown Project Summary

Concept Elevators has worked with Wiko for many years and has helped deliver a time critical service to keep their business moving. Almost every store has some form of lifting equipment, either a store passenger lift to move shoppers around, to a heavy duty goods lift receiving daily deliveries which are then moved quickly to the shop floor.

Wilko rely on Concept Elevators to deliver a response to priority calls of two hours to ensure downtime is kept to an absolute minimum. Our company has years of experience in working with high street retailers and fully understand the importance of a quick response.

Installation Project Summary

As the lift is vital component in an occupied building, it was important that the programme was short and ran fluently so the lift could be returned to service as soon as possible. The project ran for approximately six weeks from the moment the lift was taken out of service to the consultant witness testing and being handed back to the client. Prior to works commencing a pre-start meeting with the residents and staff over a buffet laid on by Concept, to go over the programme of works and mange the clients expectations throughout the project.

The works were carried out by a team of carefully selected sub-contractors who over a period of successful projects form a “close knit" team, that deliver in quality, speed and performance to a very happy client.

Maintenance Project Summary

Concept Elevators has partnered with WHG for twenty years and originally worked with the organisation when the lift portfolio was managed by Walsall Metropolitan Borough Council.

We support the group with the management of its lift portfolio which is considerable. Recently we have partnered with them to upgrade the two way communication in each of their lifts to benefit from new GSM technology. This removes the need for troublesome fixed telephone lines.

This upgrade ensures WHG can monitor all two way communication with its lifts and along with Concept Elevators can react quickly to any faults.

Concept Elevators are also a strong supporter of WHG’s social improvement plan. Recently we worked with the group to introduce an apprentice to our ranks via their tenant job finder scheme. This full story can be seen in our blog section.

Modernisation Project Summary

Each lift was programmed for a three week lift down time period with the hotel managing their booking operations to suit. This ensured that guests with access difficulties were not inconvenienced. To complete the project Concept co-ordinated between 4 of their appointed sub-contractors, namely the electrician, the lift engineering team, the car re-line contractor and the independent lift tester. With hard work and great communication Concept Elevators delivered the first lift early, allowing the customer to let us start works on the second lift a week early. Concept Elevators delivered the whole project two weeks early much to the delight of our customer and their guests.

Mobility Project Summary

Concept Elevators has successfully worked with the partnership for many years and maintains over 300 mobility equipment devices in people homes. This ranges from stair lifts to through the floor home lifts.

Working to strict key performance indicators in areas such as response times and first time fixes, we ensure our services are continually improving in order to deliver the best service that is customer focused at all times.

A recent testimonial came in from the contract officer of the client which read “The housing officer visited site and he has advised me that the new stairlift was being fitted – that’s great service seeing I only ordered it yesterday! Much appreciated and many thanks for acting so quickly. The residents are both in their 90s so will be delighted.”