Service & Support
At Concept Elevators we are fully committed to providing a service that is flexible and proactive rather than reactive, to ensure that our customers' needs are met.
We invite our clients to regular performance review meetings, as we believe that this "one to one" approach promotes honest, open discussion and long term relationships.
Our elevator service management system allows management reporting to be taken to a new level, with detailed service and maintenance information readily available to our engineers and customers.
A strong commitment to our engineers and administrative team is demonstrated by our extensive training programme which in turn, is reflected in the quality of service our clients receive.
As a forward thinking organisation we are active members of both The Lift and Escalator Industry Association (LEIA) and the European Elevator Association. We are also accredited to the Constructionline database and the Contractor's Health & Safety Scheme (CHAS).
Concept Elevators... taking customer service to a new level.